Mae Necklace
Product Details
Shipping & Returns
Secured Shipping (US)
We offer Free Shipping on all US orders. The shipping fee is $5 if the order value is less than $100.
Please allow up to 2-3 business days for processing before your order ships.
Shipping takes up to 10 business days.
International Secured Shipping
We offer Free Shipping on all international orders over $100.
The shipping fee is $10 if the order value is less than $100.
For International Shipping, please allow 15-20 business days for delivery.
Lifetime Warranty
Every handcrafted Ruby & Luna piece comes with our Lifetime Warranty. This means that from the date of purchase, we´ll take care of your product if any damage to the material or the workmanship of the jewelry occurs. Just reach out to us with a photo and description of the issue and we´ll send you a replacement.
We work with top manufacturers to create handcrafted jewelry that is made to last. The warranty does not cover lost items, scratches that come with normal wear and tear, improper use or storage of your product, and any modification to your product done by a third party outside of Ruby & Luna.
Sustainability
To reduce the effects of climate change, we aim to mitigate and offset the environmental impact of everything we do. From using only recyclable packaging to becoming completely carbon neutral—we are dedicated to supporting a more sustainable future. Learn more about our commitment to sustainability by clicking here.
Description
Jewelry done differently.
When your expression is limitless, your jewelry should be too. That’s why we choose to transcend trends and focus on timeless designs, that live on forever. So that each piece may stay with you, through every season of being.
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Frequently asked
How long will it take to get my order?
It takes approximately 10-15 business days for domestic orders (US) to be delivered and up to 15-20 business days for international shipping.
What are the shipping fees?
We offer Free Shipping on all US orders over $100. For orders below $100, there is a $5 shipping fee.
We also offer Free Shipping on all international orders over $100. For orders below $100, there is a $10 shipping fee.
What is your return policy?
We offer a 60-day Free Returns policy for all our customers. If you wish to return an item, please contact us directly at info@rubyandluna.com.
What is your Lifetime Warranty?
Every handcrafted Ruby & Luna piece comes with our Lifetime Warranty. This means that from the date of purchase, we´ll take care of your product if any damage to the material or the workmanship of the jewelry occurs. Just reach out to us with a photo and description of the issue and we´ll send you a replacement.
We work with top manufacturers to create handcrafted jewelry that is made to last. The warranty does not cover lost items, scratches that come with normal wear and tear, improper use or storage of your product, and any modification to your product done by a third party outside of Ruby & Luna.